Politique d’expédition

Shipping Policy

Effective Date: June 2026

Thank you for shopping with Flexgee. We are committed to processing and delivering your order as efficiently as possible. Please review our Shipping Policy below.

Order Processing

All orders are reviewed and processed after successful payment confirmation.

Most orders are processed and shipped within 1–3 business days. Processing times may be longer during holidays, promotional events, or periods of high order volume.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Time

Delivery times vary depending on the destination, shipping carrier, customs clearance procedures, and other factors beyond our control.

Estimated delivery dates are provided for reference only and are not guaranteed.

Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Customers can use the tracking information to monitor the progress of their shipment.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Flexgee is not responsible for delays, lost shipments, or additional charges resulting from incorrect or incomplete shipping addresses provided by the customer.

Delays

While we strive to deliver orders promptly, delays may occur due to:

* Carrier service interruptions
* Weather conditions
* Customs inspections and clearance procedures
* High shipping volumes
* Incorrect shipping information
* Other circumstances beyond our reasonable control

Flexgee is not responsible for delays caused by third-party shipping carriers or customs authorities.

Lost or Damaged Packages

If your package arrives damaged or appears lost during transit, please contact our customer support team as soon as possible.

Customers may be asked to provide supporting information, including photos of damaged packages or delivery-related issues, to assist with the investigation.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, import fees, or other government charges may apply depending on the destination country.

These charges are determined by local authorities and are the responsibility of the customer unless otherwise stated.

Delivery Confirmation

Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer. Customers should ensure that their delivery location is secure.

Contact Information

If you have any questions regarding shipping, please contact us:

Flexgee

Email: support@flexgee.com

Phone: 770-628-2238

Website: https://www.flexgee.com